We'll use practical tools and result-oriented strategies to determine the proper rent. Among other practices, we conduct deep research and market comparisons. All the gathered knowledge allows us to create highly competitive rent prices.
Yes, we screen all the prospective tenants. The screening process covers a variety of tests. These include criminal history, credit checks, and employment verification. The tests have been chosen to lower the risk of admitting problematic tenants.
Please check with your insurer to make sure that you keep the coverage. Before starting to manage, we need to see proof of your insurance. Your insurance won't cover the tenants' personal belongings. That's why all our renters are highly encouraged to have adequate renters’ insurance. This greatly helps to solve emergency issues.
First, your tenant needs to successfully get through the screening process. When that goes well, they are obligated to pay the full security deposit. Also, they will get an appointment to sign the lease agreement or sign electronically. They need to read through the legal document and agree with all the terms.
Sometimes there are extra fees involved. In this case, they need to settle all of these things when signing the agreement.
We do move-in and move-out inspections. As per your request, we can do an unlimited number of drive-by inspections. This way you can ensure the property remains in good condition. At least once annually, we conduct in-person detailed unit by unit inspections.
When tenants move into your property, all tenant utilities will be in their name (when applicable). Some types of utilities could be catered for by the properties. For example, trash collection or water. All the owner's utilities stay attached to their name. These utilities get submitted to the office for payment. Of course, your regular cash flow statement includes the utilities.
We will repair all damage using our in-house professionals as well as licensed and professional partners when needed. The vendor of choice is determined on a case-by-case basis depending on the job. Routine maintenance is performed to maintain the integrity of the property. We rely on tenants to help us do this. If a work order request is submitted, we will investigate and take appropriate action. We have an agreed upon pre-determined expenditure amount that we will work within.
You are able to access a multitude of reports when you use our owner portal. These reports include regular statements for income and expenses. They are saved on our cloud servers and can be downloaded anytime on your own devices or accessed online. You will have historical access to these reports online if you are a client of TruHome.
Allowing pets isn't something you would be obliged to do. When it comes to pets, you should keep in mind that being too strict could cost you a considerable amount of prospects. Smoking inside any property or within 20 feet of any common area public entrance is always strictly prohibited per our lease agreement.
We forbid smoking in all the rental properties. If we find evidence of smoking, then the tenants have to pay for any relevant damages.
No, property management means that you can still have a say in practically every decision that is made. Also, you can choose the level of how much you want to be involved in smaller-scale choices.
Amazing staff, who are always willing to help and make renting easy. Their Gallery apts (buildings H-K) is extremely spacious and worth the money. We love the apartments. Ample parking and garage space.