Check the following before submitting a request.

In the case of a fire or other major emergency, please call 911 immediately.

  • If your air conditioning is not working: The air filter must have been changed within the last 30 days. The thermostat should not be set below 72 degrees or the unit may freeze up.
  • If your garbage disposal is not working: Check underneath the sink for a "reset" button. Use the disposal wrench provided underneath the sink to twist and unlock the blades. Make sure the disposal is OFF while doing this.
  • If your water heater is not working: Check the pilot light and re-light if needed.
  • If you have a water leak or minor flooding: Turn off the water source from the water shut-off valve. Call the TruHome Property Solutions emergency line to request a plumber.