Check the following before submitting a request.

In the case of a fire or other major emergency, please call 911 immediately.

  • If your air conditioning is not working: The air filter must have been changed within the last 30 days. The thermostat should not be set below 72 degrees or the unit may freeze up.
  • If your garbage disposal is not working: Check underneath the sink for a "reset" button. Use the disposal wrench provided underneath the sink to twist and unlock the blades. Make sure the disposal is OFF while doing this.
  • If your water heater is not working: Check the pilot light and re-light if needed.
  • If you have a water leak or minor flooding: Turn off the water source from the water shut-off valve. Call the TruHome Property Solutions emergency line to request a plumber.

How to Submit a MELD

  1. How it works
    You will receive an invitation email from TruHome Property Solutions Via Property MELD when you become a tenant.
  2. Confirm your info
    From the email you receive, you will confirm your information, set up a password, and click the sign up button. Then you'll confirm your number.
  3. Submit a new MELD
    A "MELD" is a request for maintenance. Simply click the "+ New MELD" button in your account to get started. Click the button below to go login to your account.

Login Request an Invite


Watch this video to get more info on how to submit a MELD.

Watch Video