Your Resident Benefits & Amenities

Resident Benefits Package FAQ

Inclusive Benefits from a Property Management Company that has your back:

Credit building: to help boost your credit score with timely rent payments.

Trust: Our family-owned business has been serving residents since 2016, so you know we will be here tomorrow (and the next day and the next day) with honest, relationship-based service.

Identity Protection: $1M Identity Protection for all adult leaseholders

Home buying assistance: for when the time is right to buy your “forever” home.

Utility Concierge: A concierge service will assist you in setting up your utilities as well as any phone, cable, or security needs. Find out more.

Furnace Filters: Changing the HVAC air filter is a tenant responsibility per our lease agreement; we’ve made it as easy as possible by partnering with Second Nature. If your home has HVAC, your air filters will begin arriving on your doorstep shortly after you move-in.

Security Deposit Protection: If your property is foreclosed or sold for any reason, we guarantee the protection of your security deposit.

Rewards: You’ll be rewarded for paying your rent on-time with our Resident Rewards program. Earn gift cards for simply signing up along with substantial savings when shopping in the Piñata online marketplace.

Online Rent Payments: Set up one-time or recurring secure bank transfers, eChecks, and debit/credit card payments. Sign in now.

Fair Lease Agreements: Our lease agreements are designed to be fair and transparent. We are constantly reviewing and improving our contracts as industry standards change.

24 Hour Repair Hotline: You will talk to a real live trained technician for after-hours emergencies who will provide immediate help.

Secure Resident Portal: Your password-protected portal allows you to view your payment history, print rent receipts, make repair requests, and update your information anytime. Sign in now.

Quality Repairs: Our vendors and technicians are prescreened to ensure they are knowledgeable, friendly, and they leave your property clean after a job. We even send you a maintenance survey after the job so you can give your honest feedback.

Online Pet Profile: Our Pet Profile provides you a secure place online to store all the important information about your pets. Pet Profiles can easily be shared with pet service providers such as veterinarians, animal hospitals, pet sitters and doggie daycares. Find out more.

FLEX Rent Payments: Split your rent in two and pay on your schedule. Find out more.

The TruHome Property Solutions Resident Benefits Package (RBP) delivers savings and convenient, professional services that make taking care of your home second nature. By applying, Applicant agrees to be enrolled and to pay the applicable cost of $15-$37/month, payable with rent (varies per property).